POOR CUSTOMER SERVICE.

Item: Rosebank College
Rating: 1
Author: Lethabo T

I have been trying to get help regarding my application but NOTHING; emails dont get responded,calls not answered and consultants don’t even reach out. I’m afraid this is already making me think twice about coming to Rosebank college(braamfontein)

Helpful (0)

Replies (2)

Rosebank College's replyOfficial

29 Jan 2025, 06:34

Dear Lethabo,

Thank you for reaching out to us.

I attempted to contact you earlier regarding your query but was unable to reach you. To assist you effectively, we kindly request the following additional information:

AP number to better assist

Once we have these details, I will work closely with the Campus Management to ensure that your query is escalated and resolved promptly.

Please feel free to provide the requested information via email ***

Thank you.

Regards,
Rosebank College

Rosebank College's reply29 Jan 2025, 06:34

Official

AP number to better assist

Rosebank College's replyOfficial

12 Feb 2025, 11:15

Good day,

We attempted to call you to resolve your query but were unable to reach you. Kindly email us at ***, and we will gladly assist you accordingly.

Regards,
Rosebank College

Rosebank College's reply12 Feb 2025, 11:15

Official

Good day,

We attempted to call you to resolve your query but were unable to reach you. Kindly email us at ***, and we will gladly assist you accordingly.

Regards,
Rosebank College