ST
Shadwin T
1 reviews | Active since May 2026
20 May 2026, 21:05
Poor communication and action
We have made several attempts to communicate with the institution and were assured that feedback would be provided today. However, we have not received any communication or updates.
This delay is concerning, as unresolved queries may result in students failing, which could negatively impact Rosebank’s overall pass rate. Such an outcome would be particularly concerning in light of the recent launch of the international school, as it may affect the institution’s reputation.
We kindly request an urgent update and the necessary support to ensure that these matters are resolved as soon as possible.
Helpful (0)
Replies (2)0
Replies (2)
Rosebank College's replyOfficial
21 May 2026, 08:10Dear Shadwin,
Thank you for reaching out to us.
We attempted to contact you earlier regarding your query but could not reach you.
Be assured that your request has been provided to the RI Online Campus Management to ensure your query is promptly escalated and resolved.
Regards,
Rosebank International
Thank you for reaching out to us.
We attempted to contact you earlier regarding your query but could not reach you.
Be assured that your request has been provided to the RI Online Campus Management to ensure your query is promptly escalated and resolved.
Regards,
Rosebank International
Rosebank College's reply21 May 2026, 08:10
Official
Dear Shadwin,
Thank you for reaching out to us.
We attempted to contact you earlier regarding your query but could not reach you.
Be assured that your request has been provided to the RI Online Campus Management to ensure your query is promptly escalated and resolved.
Regards,
Rosebank International
Thank you for reaching out to us.
We attempted to contact you earlier regarding your query but could not reach you.
Be assured that your request has been provided to the RI Online Campus Management to ensure your query is promptly escalated and resolved.
Regards,
Rosebank International
Rosebank College's replyOfficial
29 May 2026, 09:40 Good day Shadwin,
We are pleased that your matter has been addressed.
We remain committed to delivering a high standard of service and appreciate the opportunity to rectify and address.
If you are satisfied with the outcome, we would greatly appreciate it if you considered updating your review to reflect the resolution.
Your feedback is valuable to both us and it plays an important role in helping us maintain and enhance the quality of our service.
Thank you once again for bringing the matter to our attention.
Regards,
Rosebank International
We are pleased that your matter has been addressed.
We remain committed to delivering a high standard of service and appreciate the opportunity to rectify and address.
If you are satisfied with the outcome, we would greatly appreciate it if you considered updating your review to reflect the resolution.
Your feedback is valuable to both us and it plays an important role in helping us maintain and enhance the quality of our service.
Thank you once again for bringing the matter to our attention.
Regards,
Rosebank International
Rosebank College's reply29 May 2026, 09:40
Official
Good day Shadwin,
We are pleased that your matter has been addressed.
We remain committed to delivering a high standard of service and appreciate the opportunity to rectify and address.
If you are satisfied with the outcome, we would greatly appreciate it if you considered updating your review to reflect the resolution.
Your feedback is valuable to both us and it plays an important role in helping us maintain and enhance the quality of our service.
Thank you once again for bringing the matter to our attention.
Regards,
Rosebank International
We are pleased that your matter has been addressed.
We remain committed to delivering a high standard of service and appreciate the opportunity to rectify and address.
If you are satisfied with the outcome, we would greatly appreciate it if you considered updating your review to reflect the resolution.
Your feedback is valuable to both us and it plays an important role in helping us maintain and enhance the quality of our service.
Thank you once again for bringing the matter to our attention.
Regards,
Rosebank International