RN
R N
1 reviews | Active since Mar 2009
18 Feb 2026, 09:04
PLEASE HELP URGENTLY
This is an urgent request for intervention and assistance. I helped a student to register for the higher certificate in early childhood care and education (online study). The semester’s fees are paid in full but she is having trouble accessing the online portal. As a result she cannot get the meeting links to the various classes she is now expected to attend. We have been requesting urgent intervention for over a week from the Programme Co-Ordinator and Online Student Advisor but she is not getting the necessary assistance. Please help!!! I can supply student number, and all other details, once you advise who I can talk to about this.
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Replies (3)0
Replies (3)
Rosebank College's replyOfficial
18 Feb 2026, 10:04Dear Mr Newman,
Thank you for your email and for taking the time to speak with me earlier.
Please be assured that the Campus Management will contact you shortly to provide assistance.
I will work closely with the campus team to ensure your query is resolved promptly and effectively.
Thank you for bringing this matter to our attention.
Kind regards,
IIE Rosebank College
Thank you for your email and for taking the time to speak with me earlier.
Please be assured that the Campus Management will contact you shortly to provide assistance.
I will work closely with the campus team to ensure your query is resolved promptly and effectively.
Thank you for bringing this matter to our attention.
Kind regards,
IIE Rosebank College
Rosebank College's reply18 Feb 2026, 10:04
Official
Dear Mr Newman,
Thank you for your email and for taking the time to speak with me earlier.
Please be assured that the Campus Management will contact you shortly to provide assistance.
I will work closely with the campus team to ensure your query is resolved promptly and effectively.
Thank you for bringing this matter to our attention.
Kind regards,
IIE Rosebank College
Thank you for your email and for taking the time to speak with me earlier.
Please be assured that the Campus Management will contact you shortly to provide assistance.
I will work closely with the campus team to ensure your query is resolved promptly and effectively.
Thank you for bringing this matter to our attention.
Kind regards,
IIE Rosebank College
RN
R N's updateReviewer Update
18 Feb 2026, 15:35 Following my earlier review, I received prompt and efficient assistance from Danesha Jaffe at Rosebank College, who has left no stone unturned to sort out our difficulties and turn around what had been a very frustrating situation. I am therefore revising my review and expressing my thanks to Danesha for all her help! Truly she is a magic worker!
RN
R N's update18 Feb 2026, 15:35
Reviewer Update
Following my earlier review, I received prompt and efficient assistance from Danesha Jaffe at Rosebank College, who has left no stone unturned to sort out our difficulties and turn around what had been a very frustrating situation. I am therefore revising my review and expressing my thanks to Danesha for all her help! Truly she is a magic worker!
Rosebank College's replyOfficial
19 Feb 2026, 08:17Good day Mr Newman,
We are pleased to hear that your matter has been resolved.
We remain committed to delivering a high standard of service and appreciate the opportunity to rectify and address.
Your feedback is valuable to both us and it plays an important role in helping us maintain and enhance the quality of our service.
Please do not hesitate to reach out, should any further assistance be required moving forward.
Thank you once again for bringing the matter to our attention.
Regards,
IIE Rosebank College
We are pleased to hear that your matter has been resolved.
We remain committed to delivering a high standard of service and appreciate the opportunity to rectify and address.
Your feedback is valuable to both us and it plays an important role in helping us maintain and enhance the quality of our service.
Please do not hesitate to reach out, should any further assistance be required moving forward.
Thank you once again for bringing the matter to our attention.
Regards,
IIE Rosebank College
Rosebank College's reply19 Feb 2026, 08:17
Official
Good day Mr Newman,
We are pleased to hear that your matter has been resolved.
We remain committed to delivering a high standard of service and appreciate the opportunity to rectify and address.
Your feedback is valuable to both us and it plays an important role in helping us maintain and enhance the quality of our service.
Please do not hesitate to reach out, should any further assistance be required moving forward.
Thank you once again for bringing the matter to our attention.
Regards,
IIE Rosebank College
We are pleased to hear that your matter has been resolved.
We remain committed to delivering a high standard of service and appreciate the opportunity to rectify and address.
Your feedback is valuable to both us and it plays an important role in helping us maintain and enhance the quality of our service.
Please do not hesitate to reach out, should any further assistance be required moving forward.
Thank you once again for bringing the matter to our attention.
Regards,
IIE Rosebank College