Please Fix Methods of Communication for Current Students

I unfortunately did not want to resort to this method of communication, however, I am unable to get a hold of Rosebank College, Braamfontein via their preferred method of communication for current students via the Student Hub. I also tried to communicate via the Chat Live with a Consultant on their website as well as log a query under the Contact Us on the website. I was unable to do so as the Student hub would not load, the Live Consultant would not reply to messages and Recaptcha is shutdown. I have been trying to contact Rosebank because I would like to find out when the graduation forms for 2018 will be made available on the student portal. I resorted to this method because the last time my problem was addressed with immediate effect and the principle of the Braamfontein campus responded to me personally. My student number is ********** 2.