Pathetic Service

Last year May 2021 I enquired about studying online toward a Degree in Business Administration. I was a previous full time student at Varsity College so I thought the process would be easy since all my details would be on record since its IIE.

I received all the necessary information that is required for registration. I signed the contract and payed my deposit emailed all the necessary documentation and filled in transfer forms to get my profile from VC all went smoothly getting ready to study the second semester but thats when all went from great to pathetic. I emailed and called on a regular basis to get n progress report on my studies but no one could give me clear answers with my registration. I got a run around to almost every single department each time to mail a different person to assist me. I logged online queries only to be unsuccessful. With all this wasting time on a simple process of registration I was said Im not able to study in 2021 since classes has been running for 3 weeks and wont be able to catch up. I was told to email RBC in 2022 to get everything set and my deposit to be used for this year. I did email to follow up when I will be able to get access to my portal since I need to see if I apply for credits. I did speak to Nosphiwe Mzanzi but mentioned that she noted my registration as full time student and she will get everything sorted and will provide feedback but once again its February and still not close to getting registered. Im at this point to cancel registration. If I can hardly get support RBC I don’t want to know what student support will be like All the necessary emails will be provided regarding this progress

Regards Shawn