MM
Mbali M

1 reviews | Active since Mar 2025

10 Mar 2025, 16:35

On the 27/02/2025 I deposited R300 into Rose bank College account, presuming it to be the required registration fee

On the 27/02/2025 I deposited R300 into Rose bank College account, presuming it to be the required registration fee.This assumption stemmed from a lack of guidance nd clarity regarding the initial steps necessary for enrolment.Unfortunately my expectation on site at the campus on 1st of March ,upon the arriving I was informed that I needed to pay an additional R2989 for registration that took me by surprise I believed I was complete wit financial requirements.I was notified that I was behind with work course the frustration mounted as I encountered difficulties with accessing the internet nd logging to my portal IT department was unable to help .On the 5th March i went to campus to initiate cancellation, unfortunately the experience was less than satisfactory when I get home I emailed them via different emails than they sent me email back requesting me fill the form so that I can PAY EXTRA 10% which I refuse to sign I just want them to REFUND me all the money I paid .

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Replies (2)
Rosebank College
Rosebank College's reply11 Mar 2025, 08:51
Official
Dear Mbali,

Thank you for your email and for taking the time to speak with me earlier. 

Please be assured that the Braamfontein Campus Management will contact you shortly to provide assistance. I will work closely with the campus team to resolve your query promptly and effectively. 

Thank you for bringing this matter to our attention. 

Kind regards, 

Rosebank College 
Rosebank College
Rosebank College's reply09 Apr 2025, 16:01
Official
Dear Mbali,

We would like to confirm that that the department has contacted you and the query has been resolved. 

Please do not hesitate to contact us on *** if you need any additional assistance. 

Regards 
Rosebank College