MN
Monita N

1 reviews | Active since Apr 2011

23 May 2024, 15:46

Not receiving any guidance / feedback

I have had a consistently disappointing experience with Rosebank College over numerous occasions. While the enrollment process was swift and efficient, the communication afterward has been severely lacking.

Despite multiple phone calls and emails, I have received no responses to my queries. This lack of communication is incredibly stressful and frustrating, as I need assistance and guidance with the process.

I am deeply dissatisfied with the level of support provided by Rosebank College. I had hoped for a smooth and supportive educational journey, but unfortunately, my experience so far has been anything but.

I strongly urge Rosebank College to improve their communication and support services. Students should not have to struggle to get the help they need. At this point, I am simply looking for the assistance and guidance. I enrolled for the online course that starts beg July.

0
Replies (2)
Rosebank College
Rosebank College's reply24 May 2024, 06:35
Official
Good day Monita, 

Thank you for your email and sharing the details of your review, 

Please note that our Online management team will contact you to resolve. 

Regards, 
Rosebank College
Rosebank College
Rosebank College's reply06 Jun 2024, 20:28
Official
 Good day, 

We would like to confirm that that campus has contacted you and the query has been resolved. 

Please do not hesitate to contact us on ***  if you need any additional assistance. 

Regards 

Rosebank College