No sense of urgency

Item: Rosebank College
Rating: 1
Author: Angelinah H

If you’re ready to study under stress, this is the perfect institution for you. Whenever you need assistance, you’re told to log a ticket—yet no one ever follows up. You’re left waiting, frustrated, and feeling completely unsupported.

Helpful (0)

Replies (2)

Rosebank College's replyOfficial

29 Jul 2025, 08:41

Dear Angelinah,

Thank you for your email and for taking the time to speak with me earlier.

Please be assured that the Online Campus Management will contact you shortly to provide assistance. I will work closely with the team to ensure your query is resolved promptly and effectively.

Please be assured that your feedback has been noted and will play a meaningful role in how we continue to improve our services at Rosebank College.

Your voice matters to us, and we are committed to doing better.

Kind regards,

IIE Rosebank College

Rosebank College's reply29 Jul 2025, 08:41

Official

Dear Angelinah,

Thank you for your email and for taking the time to speak with me earlier.

Kind regards,

IIE Rosebank College

Rosebank College's replyOfficial

12 Aug 2025, 11:31

Good day Angelinah,

We would like to confirm that the campus has contacted you and the query has been resolved.

Please do not hesitate to contact us on *** should you need any additional assistance.

Regards,

Rosebank College

Rosebank College's reply12 Aug 2025, 11:31