TF
Tamara F
1 reviews | Active since Feb 2022
06 Feb 2022, 01:58
No feedback - you talk to yourself 😒
I registered for the Diploma in Logistics and Supply Chain Management, was required to pay the registration and pre enrolment fees, which I did, and then it was silent. Tried calling a number of times and everyone they put you through to, you don’t get, voicemail, all the time. Eventually I messaged them on Twitter, then I got cc’d in an email, to one of the employees to link me or approve me, no response was received. I followed up 3 times, still nothing. Now I’m at a point where I want the registration and pre enrolment fees refunded because no one is coming back to me. So disappointed.
Helpful (0)
Replies (12)0
Replies (12)Rosebank College's replyOfficial
07 Feb 2022, 08:44Hi Tamara
Thank You for bringing this to our attention. We will escalate the matter for resolution.
Regards
Rosebank College
Thank You for bringing this to our attention. We will escalate the matter for resolution.
Regards
Rosebank College
Rosebank College's reply07 Feb 2022, 08:44
Official
Hi Tamara
Thank You for bringing this to our attention. We will escalate the matter for resolution.
Regards
Rosebank College
Thank You for bringing this to our attention. We will escalate the matter for resolution.
Regards
Rosebank College
TF
Tamara F's updateReviewer Update
07 Feb 2022, 09:37Good morning,
Thank you for the feedback. I see my application was approved this morning. Please assist with what the next step would be?
Thank you for the feedback. I see my application was approved this morning. Please assist with what the next step would be?
TF
Tamara F's update07 Feb 2022, 09:37
Reviewer Update
Good morning,
Thank you for the feedback. I see my application was approved this morning. Please assist with what the next step would be?
Thank you for the feedback. I see my application was approved this morning. Please assist with what the next step would be?
Rosebank College's replyOfficial
07 Feb 2022, 10:23Hi
We will request the Online department to get in touch with you and advise.
Regards
Rosebank College
We will request the Online department to get in touch with you and advise.
Regards
Rosebank College
Rosebank College's reply07 Feb 2022, 10:23
Official
Hi
We will request the Online department to get in touch with you and advise.
Regards
Rosebank College
We will request the Online department to get in touch with you and advise.
Regards
Rosebank College
TF
Tamara F's updateReviewer Update
07 Feb 2022, 10:25Thank you…
TF
Tamara F's update07 Feb 2022, 10:25
Reviewer Update
Thank you…
TF
Tamara F's updateReviewer Update
08 Feb 2022, 21:49Good evening,
No one has contacted me? Please advise? Is there anyone I can call? That will actually answer?and assist me?
No one has contacted me? Please advise? Is there anyone I can call? That will actually answer?and assist me?
TF
Tamara F's update08 Feb 2022, 21:49
Reviewer Update
Good evening,
No one has contacted me? Please advise? Is there anyone I can call? That will actually answer?and assist me?
No one has contacted me? Please advise? Is there anyone I can call? That will actually answer?and assist me?
Rosebank College's replyOfficial
09 Feb 2022, 08:34Hi
We will follow up immediately.
We will follow up immediately.
Rosebank College's reply09 Feb 2022, 08:34
Official
Hi
We will follow up immediately.
We will follow up immediately.
TF
Tamara F's updateReviewer Update
09 Feb 2022, 15:04Vivian is assisting me, thank you so much.
TF
Tamara F's update09 Feb 2022, 15:04
Reviewer Update
Vivian is assisting me, thank you so much.
Rosebank College's replyOfficial
09 Feb 2022, 15:25You're welcome
Rosebank College's reply09 Feb 2022, 15:25
Official
You're welcome
TF
Tamara F's updateReviewer Update
17 Feb 2022, 22:27I am not getting joy from Vivian. I have to follow up, I’m getting incomplete information and get responses days at a time and I am done.
What would be the process for getting my refund on the pre registration and enrolment fees so I can go look for another school? If I battle like this with registration, I’m scared to know what the process of studying with you would be like and now, I don’t even want to find out. What a disappointment… to think I was so excited for this journey.
What would be the process for getting my refund on the pre registration and enrolment fees so I can go look for another school? If I battle like this with registration, I’m scared to know what the process of studying with you would be like and now, I don’t even want to find out. What a disappointment… to think I was so excited for this journey.
TF
Tamara F's update17 Feb 2022, 22:27
Reviewer Update
I am not getting joy from Vivian. I have to follow up, I’m getting incomplete information and get responses days at a time and I am done.
What would be the process for getting my refund on the pre registration and enrolment fees so I can go look for another school? If I battle like this with registration, I’m scared to know what the process of studying with you would be like and now, I don’t even want to find out. What a disappointment… to think I was so excited for this journey.
What would be the process for getting my refund on the pre registration and enrolment fees so I can go look for another school? If I battle like this with registration, I’m scared to know what the process of studying with you would be like and now, I don’t even want to find out. What a disappointment… to think I was so excited for this journey.
Rosebank College's replyOfficial
18 Feb 2022, 08:00Hi Tamara
We will follow up asap, apologies for this delay.
Regards
Rosebank College
We will follow up asap, apologies for this delay.
Regards
Rosebank College
Rosebank College's reply18 Feb 2022, 08:00
Official
Hi Tamara
We will follow up asap, apologies for this delay.
Regards
Rosebank College
We will follow up asap, apologies for this delay.
Regards
Rosebank College
TF
Tamara F's updateReviewer Update
11 Mar 2022, 16:59On the 21st of February, Vivian assisted me and I managed to select my modules for the first semester.
To date, I have not received an invoice? I have been waiting… yho! This school will be the death of me. It’s okay… now I see that this is how things are and I will never find joy with Rosebank College. And will clearly never get my refund, cause when I ask for it, help is promised, but y’all never hold up your end. I will not be continuing with you guys. So disappointed.
To date, I have not received an invoice? I have been waiting… yho! This school will be the death of me. It’s okay… now I see that this is how things are and I will never find joy with Rosebank College. And will clearly never get my refund, cause when I ask for it, help is promised, but y’all never hold up your end. I will not be continuing with you guys. So disappointed.
TF
Tamara F's update11 Mar 2022, 16:59
Reviewer Update
On the 21st of February, Vivian assisted me and I managed to select my modules for the first semester.
To date, I have not received an invoice? I have been waiting… yho! This school will be the death of me. It’s okay… now I see that this is how things are and I will never find joy with Rosebank College. And will clearly never get my refund, cause when I ask for it, help is promised, but y’all never hold up your end. I will not be continuing with you guys. So disappointed.
To date, I have not received an invoice? I have been waiting… yho! This school will be the death of me. It’s okay… now I see that this is how things are and I will never find joy with Rosebank College. And will clearly never get my refund, cause when I ask for it, help is promised, but y’all never hold up your end. I will not be continuing with you guys. So disappointed.
Rosebank College's replyOfficial
14 Nov 2022, 07:37Good day
Please advise if you have been assisted successfully.
Regards,
Rosebank College
Please advise if you have been assisted successfully.
Regards,
Rosebank College
Rosebank College's reply14 Nov 2022, 07:37
Official
Good day
Please advise if you have been assisted successfully.
Regards,
Rosebank College
Please advise if you have been assisted successfully.
Regards,
Rosebank College
