No assistance with transfering to another Campus just Miscommunication

I'm deeply disappointed with my experience at Rosebank College, particularly with how they handle campus transfers and student support. Due to an urgent need to relocate, I visited my current campus to inquire about transferring to another campus only to be told that transfers are “not open” and that they “don’t know” when they will be. This lack of clarity and support during a stressful time is incredibly frustrating.i stay far from my current campus and i can’t travel there daily to ask the same question only to be told the same answer with no further clarity

On top of that, the college delayed releasing our exam results, which are a required part of the transfer process. I even have incorrect marks on the student portal.When I called multiple numbers listed on the Rosebank College website to get help, all I got were vague responses and more “we don’t know” answers. It feels like no one is willing or able to take responsibility to assist students with basic needs.

What’s even more upsetting is the stark contrast in communication when it comes to fees they're quick to send messages, make calls, and follow up persistently when it’s about payment. But when students need help or information, the support becomes non-existent. It’s clear where the priorities lie, and unfortunately, it's not with student well-being or success.

Rosebank College needs to do better in supporting its students, improving communication, and being transparent with timelines and processes. We deserve better than being left in the dark when we need help the most.I DON’T EVEN KNOW WHO TO CALL OR ASK ANYMORE , Second semester is starting on Monday I JUST NEED TO BE TRANSFERRED…