PG
Prianne G

1 reviews | Active since Nov 2017

22 Jan 2018, 16:27

No Answer!

I am a student who just completed my studies at Rosebank College Braamfontein. I called the campus 5 times today (22 January 2018) to enquire about receiving my academic transcripts, however, my call was not answered and the phone would continuously ring for an extended period of time. This is extremely unprofessional and due to previous bad experience with Rosebank College, I find this very unacceptable.

0
Replies (2)
Rosebank College
Rosebank College's reply22 Jan 2018, 16:34
Official

Hi Prianne Govinden

Thank you for bringing this to our attention. We are experiencing very high call volumes during this period and apologise for the inconvenience that this has caused.

Not sure if you have used the Student Hub to submit your request?

In the interim I will request the campus to give you a call.

Regards

Rosebank College

Rosebank College
Rosebank College's reply23 Jan 2018, 10:38
Official

Good Day

We just want to confirm that you have received your transcript as per your request.

Should you need any further assistance please also use the following online functions available to all students.

  • Student Hub
  • ***
  • Principal email address as displayed on campus for students to access should they have service related queries.

Regards

Rosebank College