SM
Sima M

1 reviews | Active since Mar 2024

26 Mar 2024, 14:38

Never register at Rosebank College,Poor service and rudeness of their employees

Please help me and spreading the **** they doing at Rosebank College

I app**** at Rosebank college in Pe but only wanted to study online but was mistakenly under full time, when I asked them to transfer me they took 2 weeks and they were also not picking up my calls during this whole entire time until I mentioned that I want to deregister they ran the process fast and I was transferred I waited for the timetable and never got it for another 2 weeks trying to call and none of the online advisors was helping me then I asked for the my refund cause I paid both application fee and Registration fee now they telling me i won't be refunded at all or 10% deduction will be made on my registration fee , please help me until this reaches to any relevant people to help me and get my money back and register elsewhere, Please

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Replies (4)
Rosebank College
Rosebank College's reply26 Mar 2024, 15:15
Official
Good day Sima, 

Thank you for taking my call and sharing the details of the review. 

Please note that the Finance management team will be in contact to resolve. 

Regards, 
Rosebank College
SM
Sima M's update27 Mar 2024, 18:35
Reviewer Update
Good evening

I got the help and my refund back and I'd really appreciate if you guys can train your online advisors to take student matters seriously and help them on time

And a big shout out to the Port Elizabeth stuff that helped me with such a great service, Athenkosi Lungisa,Zimkhitha Mzimane and Lutho Madlingozi(I had to note them down) you guys deserve your flowers while you still alive, Please continue doing the great job even to more students that enroll with Rosebank College
Rosebank College
Rosebank College's reply28 Mar 2024, 06:42
Official
Good day Sima, 

Thank you for the positive feedback. 

We are delighted to know that you have been assisted successfully. 

Regards, 
Rosebank College 
Rosebank College
Rosebank College's reply29 Apr 2024, 10:12
Official
Good day, 

We would like to confirm that that campus has contacted you and the query has been resolved. 

Please do not hesitate to contact us on ***  if you need any additional assistance. 

Regards 

Rosebank College