RP
Reamogetse P

1 reviews | Active since Jan 2023

26 Jan 2023, 12:14

Negligence and incompetence

I started my first year in 2021 and everything went south from the day I registered. Firstly they registered me to the wrong campus and when school started, I had to start 2 weeks late because they had to transfer me to the right campus. As if that was not enough, then I had modules missing on my portal, which took them another 2 weeks. 2022 was hell indeed. I had modules missing for the entire first semester and they were only uploaded on the day I had to submit my first assessment. As if that delay was not enough, I submitted everything on time only for my results to come back stating that I had not submitted anything in 2 of my modules. Eventually at the end of the year I app**** for a supp for one of my modules as the lecture refused to mark it since my assessment was sent to him via email as it was not present on my portal. I did not receive any communication regarding that supp exam. Throughout the year I communicated that I am a bursary student and I need this to be fixed and they kept telling me to come back in 3 days, and I did consistently so. As I write this I am 3 days away from losing my bursary, my marks aren't fixed and I have a module that I have apparently failed even though I have proof that I passed it and one that I apparently failed to supp even though I did my part. My only concern should be finishing my 3rd year but because I trusted the wrong institution with my future, I run the risk of being another drop out statistic

0
Replies (3)
Rosebank College
Rosebank College's reply26 Jan 2023, 15:06
Official
Good day 

We have received your review and apologize for this inconvenience.

We will be in contact with you to resolve.

Regards
Rosebank College
Rosebank College
Rosebank College's reply27 Jan 2023, 07:25
Official
Good day, 

We hereby confirm that the campus has been in contact with you and is working towards resolving your query.

Regards
Rosebank College
Rosebank College
Rosebank College's reply17 Feb 2023, 14:23
Official
 Good day, 

We would like to confirm that that campus has contacted you and the query has been resolved. 
Please do not hesitate to contact us  on *** if you need any additional assistance. 

Regards 
Rosebank College