1 reviews | Active since Jan 2023
Negligence and incompetence
I started my first year in 2021 and everything went south from the day I registered. Firstly they registered me to the wrong campus and when school started, I had to start 2 weeks late because they had to transfer me to the right campus. As if that was not enough, then I had modules missing on my portal, which took them another 2 weeks. 2022 was hell indeed. I had modules missing for the entire first semester and they were only uploaded on the day I had to submit my first assessment. As if that delay was not enough, I submitted everything on time only for my results to come back stating that I had not submitted anything in 2 of my modules. Eventually at the end of the year I app**** for a supp for one of my modules as the lecture refused to mark it since my assessment was sent to him via email as it was not present on my portal. I did not receive any communication regarding that supp exam. Throughout the year I communicated that I am a bursary student and I need this to be fixed and they kept telling me to come back in 3 days, and I did consistently so. As I write this I am 3 days away from losing my bursary, my marks aren't fixed and I have a module that I have apparently failed even though I have proof that I passed it and one that I apparently failed to supp even though I did my part. My only concern should be finishing my 3rd year but because I trusted the wrong institution with my future, I run the risk of being another drop out statistic
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Rosebank College
We have received your review and apologize for this inconvenience.
We will be in contact with you to resolve.
Regards
Rosebank College
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We hereby confirm that the campus has been in contact with you and is working towards resolving your query.
