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Khanyisa C

1 reviews | Active since May 2026

18 May 2026, 16:54

****med by Rosebank

I have completed my degree with Rosebank in 2025. They have not graduated me off the system and they are giving me runarounds when it comes to solving the issue. Graduation is approaching and there is no solution to their error. I have been going back and forth with them since the beginning of the month, no progress on my case. I hope they resolve my issue because i spent 4 years doing my degree with them. Apparently I am not on the list of graduands but I have completed my studies.

0
Replies (4)
Rosebank College
Rosebank College's reply19 May 2026, 07:39
Official
Dear Khanyisa, 

Thank you for your email.

Please be assured that the Pretoria Campus Management will contact you to assist. 

I will work closely with the campus team to ensure your query is resolved promptly and effectively. 

Thank you for bringing this matter to our attention. 

Kind regards, 
Rosebank International
Rosebank College
Rosebank College's reply20 May 2026, 12:38
Official
Good day Khanyisa, 

We are pleased that your matter has been resolved. 

We remain committed to delivering a high standard of service and appreciate the opportunity to rectify and address. 

If you are satisfied with the outcome, we would greatly appreciate it if you considered updating your review to reflect the resolution. 

Your feedback is valuable to both us and it plays an important role in helping us maintain and enhance the quality of our service. 

Thank you once again for bringing the matter to our attention. 

Regards,
Rosebank International
KC
Khanyisa C's update20 May 2026, 14:03
Reviewer Update
Good day, I would like to take this opportunity to thank the Rosebank staff who have been pushing for my issue to be resolved. Telephonically Ms Bridgette kept assuring me that everything is going to be sorted, and physically I was assisted by Mr Maleke when I went to campus. Both Ms Bridget and Mr Maleke’s service is a solid 10/10. I am now waiting for a call to go and collect my package.
Rosebank College
Rosebank College's reply20 May 2026, 14:55
Official
Good Afternoon Khanyisa,

Thank you for your positive feedback. 
It is a great pleasure to assist, thank you for bringing this to our attention and providing us with the opportunity. 

Please be assured that we have informed Mr. Maleke Ntjana regarding your graduation pack request. 

Do not hesitate to reach out, should there be any further assistance we can provide moving forward.

Kind Regards
Rosebank International