*********** service

I don't know where to start.but I will start with a requests to the managers of ALL campuses to look into the service some of their workers they have rendered to Parents and students.

Im a parent and i m confused by the service even if you call them it's hard to get them on th phone. I have received statement and i was shocked by the balance then i called on Friday the lady who was assisting me said to me she can see that something is wrong about billing and it seems as if there is also a biiling of carrying over the modules.Then i have told her that no my child did carry any modules then she said she will be able to see if there is a carrying of modules.she requested me to hold i did that beacause her system was slow she asked to call me back after checking the system. I have even told her that even money for registration didn't not appear om the statement. She said the child must come with a proof. I have waited for her call till today.i itried to call but i didn't get anyone.

Even on the same Friday i have requested my daughter to go to their finance to check ther ye indeed there are some era.and all i want to know if they have fix the problem so that i know how much do i owe. Their statement doesn't show how much was brought forward it's like a statement that was done by an accounting learner in grd12. What is important yo ROSEBANK is money the rest is not important. M not happy it's time for exam our kids will be denied access to exam because it will be like we are owing. To mw matter of fees its so important if a person will lie and say i will call you back .

I want this. Matter to be attended do that i pay wht is due .