ES
Elton S
1 reviews | Active since Apr 2024
28 Aug 2025, 15:41
Incompetency!
Rosebank college never answers calls. I have to buy airtime and stay on the que for 30mins till someone actually picks up. When someone does eventually pick up, the call just hangs up and they never call. I'm not sure if they disconnect the call on purpose or was it just a mistake. This has happened multiple times.
I also requested them to move funds from my sister's registration that was cancelled to my account. This was supposed to be done back in April but till today no one has reached out regarding this issue.
Please may someone just assist. They need you to travel to campus no matter how far you stay just to simply speak to a human being. This is so frustrating.
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Replies (2)0
Replies (2)
Rosebank College's replyOfficial
29 Aug 2025, 11:45Dear Elton Thank you for reaching out to us. We attempted to contact you regarding your query but could not reach you. To assist you effectively, we kindly request the following additional information: e.g., course enrolled, ST number, and campus name. Once we have these details, I will work closely with the Braamfontein Campus Management to ensure your query is promptly escalated and resolved. Please feel free to provide the requested information via email at *** Thank you. Regards, IIE Rosebank College
Rosebank College's reply29 Aug 2025, 11:45
Official
Dear Elton Thank you for reaching out to us. We attempted to contact you regarding your query but could not reach you. To assist you effectively, we kindly request the following additional information: e.g., course enrolled, ST number, and campus name. Once we have these details, I will work closely with the Braamfontein Campus Management to ensure your query is promptly escalated and resolved. Please feel free to provide the requested information via email at *** Thank you. Regards, IIE Rosebank College
Rosebank College's replyOfficial
24 Oct 2025, 13:33Good day Elton,
We are pleased to hear that your matter has been resolved.
We remain committed to delivering a high standard of service.
If you are satisfied with the outcome, we would greatly appreciate it if you considered updating your review to reflect the resolution.
Your feedback is valuable to both us and it plays an important role in helping us maintain and enhance the quality of our service.
Thank you once again for bringing the matter to our attention.
Regards,
IIE Rosebank College
We are pleased to hear that your matter has been resolved.
We remain committed to delivering a high standard of service.
If you are satisfied with the outcome, we would greatly appreciate it if you considered updating your review to reflect the resolution.
Your feedback is valuable to both us and it plays an important role in helping us maintain and enhance the quality of our service.
Thank you once again for bringing the matter to our attention.
Regards,
IIE Rosebank College
Rosebank College's reply24 Oct 2025, 13:33
Official
Good day Elton,
We are pleased to hear that your matter has been resolved.
We remain committed to delivering a high standard of service.
If you are satisfied with the outcome, we would greatly appreciate it if you considered updating your review to reflect the resolution.
Your feedback is valuable to both us and it plays an important role in helping us maintain and enhance the quality of our service.
Thank you once again for bringing the matter to our attention.
Regards,
IIE Rosebank College
We are pleased to hear that your matter has been resolved.
We remain committed to delivering a high standard of service.
If you are satisfied with the outcome, we would greatly appreciate it if you considered updating your review to reflect the resolution.
Your feedback is valuable to both us and it plays an important role in helping us maintain and enhance the quality of our service.
Thank you once again for bringing the matter to our attention.
Regards,
IIE Rosebank College