INCOMPETENCE AT ROSEBANK COLLEGE

Good day,

Furious does not even begin to describe what I am feeling right now.

The fact that there has been countless mess ups regarding my account and student results is more than enough reason to feel the way I do.

Not only has Rosebank played with my chances of getting employed due to their errors and incomplete transcripts, they have made it seem as if I am the one busy with *****ulent activity regarding my results.

Please understand the severity of this situation and I will be taking legal action as this is more than an error or something can just be apologised for as my future is compromised due to the incompetence of this campus.

Lord only knows how many other students knowingly and unknowingly are facing the same issue and you guys expect to just get away with it, with a simple message stating :

“ Good day, Kirsten.

The transcript previously attached is the correct one. You completed your qualification with an average of 65.1%, but the system incorrectly graduated you with 79% distinction. A letter of retraction will be issued. Your certificate will have to be returned and reprinted. A representative from the institution will be in contact. “

Or even

“ Good day, Kirsten.

Kindly note that you were possession of an incomplete academic transcript, with a module was outstanding. The complete transcript has been attached.

Kind regards.”

This is beyond me honestly and I need all the answers as to how this even happens is, nothing verified or double checked.

Kind regards