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Mpolokeng N

1 reviews | Active since Jan 2015

13 Jan 2026, 15:09

Ignoring academic enquiries

I sent an enquiry on the 5th about a module code that doesn't correspond with the one on my academic script. Till today I haven't received any clarity on this even though I mentioned this is urgent and I have another institution waiting to credit me but they are refusing to assist me.

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Replies (4)
Rosebank College
Rosebank College's reply13 Jan 2026, 15:41
Official
Dear Mpolokeng, 

Thank you for your email and for taking the time to speak with me earlier. 

Please be assured that the RC Braamfontein Campus Management will contact you shortly to provide assistance. 

I will work closely with the campus team to ensure your query is resolved promptly and effectively. 

Thank you for bringing this matter to our attention. 

Kind regards, 
IIE Rosebank College
MN
Mpolokeng N's update13 Jan 2026, 15:56
Reviewer Update
I still haven't received the email. I've been refreshing my inbox and checked all folders just in case but there's nothing from your institution.
Rosebank College
Rosebank College's reply13 Jan 2026, 16:20
Official
Good Afternoon Mpolokeng, 

Thank you kindly for your response,
 
Your documentation has been received, we will revert with further feedback. 

Kind regards, 
IIE Rosebank College
Rosebank College
Rosebank College's reply14 Jan 2026, 09:57
Official
Good day Mpolokeng, 

After our call today, we are pleased to hear that your matter has been resolved. 

We remain committed to delivering a high standard of service and appreciate the opportunity to rectify and address. 

If you are satisfied with the outcome, we would greatly appreciate it if you considered updating your review to reflect the resolution. 

Your feedback is valuable to both us and it plays an important role in helping us maintain and enhance the quality of our service. 

Thank you once again for bringing the matter to our attention. 

Regards, 
IIE Rosebank College