I want my money!!

Hi everyone, my name is Nomvelo Dlamini and I am a fourth year student studying Bachelor of Education in Foundation Phase.

I am extremely disappointed with how Rosebank College is handling my refund.

I took a student loan of R50,890.00 and paid a deposit of R5,099.00. Rosebank’s total fees were R44,486.00, meaning the full amount owed to them was covered. The funds reflect clearly on my student account statement, yet they refuse to refund the excess amount.

I have opened multiple support tickets since May, and each time my case is either closed or ignored. Their team now claims my proof of payment is not legitimate, even though the money is clearly reflected on my statement account.

I even submitted the student loan agreement as further proof, but Rosebank still refuses to acknowledge it or take action. This is completely unacceptable.

At this point, it feels like I am being ****med. I am prepared to take this matter further, including:

Reporting to the Department of Higher Education and Training

Exposing this experience to journalists

Taking this matter to social media and legal channels

Rosebank, you owe me money. Stop the delays and refund me what is rightfully mine.

Fix this immediately.

Please contact me at *** alternatively please send an email to ***