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Prudence M

1 reviews | Active since Sept 2020

18 Sept 2020, 18:01

I regret ever registering with Rosebank College and I would not recommend it to anyone

I studied my Diploma with Rosebank College in 2016 it was two years diploma and I completed it in 2017 and I have always experienced a bad service and we used to go to 11th floor as a group of students just so we can get their attention... Last year I registered for BBA online learning and it is the worst experience ever full time it was even much better.

So ever since the pandemic started majority of us students have been struggling to keep up with monthly installment fees but believe me when I say we always make sure that the amount is paid up for going to the next semester.

Back in 2016 when I was still studying my diploma our leader once told us that we are not really studying a diploma but in fact we are studying a higher certificate because the diploma is level 6 and the diploma we were studying it was level 5 and we were all shocked and disappointed...

In 2018 I tried to register with other universities and they told me that they don't recognize the Rosebank College diploma.

So last week I sent my application and they told me that they won't process my application but after two days I received an email saying I must send a proof of payment I then rep**** and told them that I haven't been paid at work at least process my application and put on pending and when I pay school fees I am going to send a proof of payment but I never got a reply from them.

These people are heartless and all they care about is money, they don't care about the students... They take long to reply to emails and resolve issues.

I am going to seek help on other social media platforms.

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Replies (1)
Rosebank College
Rosebank College's reply22 Sept 2020, 17:30
Official
Hi Prudence
We acknowledge receipt of  your review. The matter is being looked into as per your correspondence.
Regards
Rosebank College.