KN
Khanyiso N

1 reviews | Active since Jan 2023

27 Jan 2023, 18:40

I never thought it could get worse

I've had bad experiences dealing with Rosebank College but this instance has been the worst so far. When I app**** last year to finish my repeat modules, I had to go to school for 3 months trying to figure out which modules were registered., I can't write assessments when I don't even know which modules are repeats. The app they kept referring me to wasn't working, and every time they would instruct me to do something, it didn't work, and I had to come back again for 3 whole months.

I only received some form of help in the 4th month, this is when I found out that, although I did everything on my end, I was not even registered, I was nowhere in the system and since I had missed all my assessments because I didn't even know which modules I had were repeats, I was told to take it up on the student hub. For those of you who've never dealt with Rosebank College, unless if your situation falls strictly on the rules of the Student Hub, you are not receiving any help, even if it is negligence on their part.

I only have 4 modules left and the thought of having to deal with this situation again just to complete my course exhausts me. I honestly never thought it could get worse, and yet here we are.

0
Replies (4)
Rosebank College
Rosebank College's reply30 Jan 2023, 07:33
Official
Good day 

We have received your review and apologize for this inconvenience.

We will be in contact with you to resolve.

Regards
Rosebank College

KN
Khanyiso N's update13 Feb 2023, 14:46
Reviewer Update
Good day,

I got a call from Petunia, she registered for discontinuation exams, looks like I'll be graduating this year, thanks for the help. The service has been hands-on, they've been calling to give me updates.
Rosebank College
Rosebank College's reply13 Feb 2023, 15:12
Official
Good day 

Thank you for the positive feedback, we are glad to know that the query has been resolved. 

Keep well. 

Regards, 
Rosebank College. 
Rosebank College
Rosebank College's reply17 Feb 2023, 14:23
Official
 Good day, 

We would like to confirm that that campus has contacted you and the query has been resolved. Please do not hesitate to contact us  on *** if you need any additional assistance. 

Regards Rosebank College