I needed help I didn't get it for 5 months

I started from january wanted to register and invoice with my work address, I went to Braamfontein brach to seek help and they didn't help me instead they told me to log a ticket and I explained that my student number is deactivated then they said I must wait for 24 hours to be activated and it was never activated l,I spended lot of airtime to make calls but I never got assistance until Nancy Ndonyane contacted me yesterday 08 June 2026 and I was about to go to the campus for the third time to seek help and she said to me no need to visit the campus I will help you honestly I didn't trust her because I have been promised so from january. Nancy helped me with everything patiently now am happy because I can see that am going to study.THANK YOU Nancy don't do it to me only assist other students who needs help like me