MT
Masego T

1 reviews | Active since Feb 2025

07 Mar 2025, 11:42

I have been requesting an assistance with account details update on their suppliers database because they have changed account numbers

I have been struggling to get help with Rosebank,the service im recieving is very questionable ,I can't begin to count how many emails I have been sending without response

0
Replies (2)
Rosebank College
Rosebank College's reply07 Mar 2025, 16:20
Official
Dear Masego,

Thank you for reaching out to us.

I attempted to contact you earlier regarding your query but was unable to reach you. To assist you effectively, we kindly request the following additional information:

e.g., course enrolled, ST number, and campus name.

Once we have these details, I will work closely with the Campus Management to ensure that your query is escalated and resolved promptly.

Please feel free to provide the requested information via email *** 

Thank you. 

Regards, 
Rosebank College
Rosebank College
Rosebank College's reply09 Apr 2025, 15:52
Official
Dear Masego,

We would like to confirm that that the department has contacted you and the query has been resolved. 

Please do not hesitate to contact us on *** if you need any additional assistance. 

Regards 
Rosebank College