PN
Phumelela N

1 reviews | Active since Jul 2025

25 Jul 2025, 14:41

I have a review for Rosebank College A negative experience Their admin and IT lacks transparency and quickness to resolve issues, my student portal has been blocked for 9 days, 2nd Semester has started I cannot register nor see my results from 1st semes

I have a review for Rosebank College A negative experience Their admin and IT lacks transparency and quickness to resolve issues, my student portal has been blocked for 9 days, 2nd Semester has started I cannot register nor see my results from 1st semester. Classes have already started, I don’t have access. It’s a whole mess and there has been no solving of the problem just “the situation has been escalated to the relevant department” When am I going to attend classes and start my work, what if I miss out on assignments and tasks?

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Replies (1)
Rosebank College
Rosebank College's reply25 Jul 2025, 15:59
Official
Dear Phumelela,
  
Thank you for reaching out to us.  
  
We attempted to contact you earlier regarding your query but could not reach you. To assist you effectively, we kindly request the following additional information:  
  
e.g., course enrolled, ST number, and campus name.  
  
Once we have these details, I will work closely with the Campus Management to ensure your query is promptly escalated and resolved.  
  
Please feel free to provide the requested information via email at ***  
  
Thank you.  
  
Regards,  
IIE Rosebank College