Horrible service

I'm disappointed at the way they handle situations that we face as students. We wrote our exams before July even started and yet they are still taking time to release this one module. I have been sending emails and nothing is done about it. I have been calling but no answer and I'm being told that I need to go to the campus but how do I go to the campus since I'm a distance learning student (online), the reason why most of us opt for online but the service is the worst. I would never recommend someone to go and register at Rosebank College. They good when it comes to registration but they bad once you are within the studying process.