MW
Michelle W
1 reviews | Active since Oct 2024
09 Jun 2025, 17:26
Horrible finance department
Worst finance department ever. Debit order took more money than it was supposed to two weeks ago. Been calling and emailing for my refund but no response
Helpful (0)
Replies (3)0
Replies (3)
Rosebank College's replyOfficial
10 Jun 2025, 08:10 Dear Michelle W,
Thank you for your feedback, and we sincerely apologize for the frustration caused. We acknowledge that there was a delay in addressing your refund request.
Our Finance team is now actively working on this matter and will contact you directly to resolve it as a priority.
We truly appreciate your patience and the opportunity to make this right.
Regards
IIE Rosebank College
Thank you for your feedback, and we sincerely apologize for the frustration caused. We acknowledge that there was a delay in addressing your refund request.
Our Finance team is now actively working on this matter and will contact you directly to resolve it as a priority.
We truly appreciate your patience and the opportunity to make this right.
Regards
IIE Rosebank College
Rosebank College's reply10 Jun 2025, 08:10
Official
Dear Michelle W,
Thank you for your feedback, and we sincerely apologize for the frustration caused. We acknowledge that there was a delay in addressing your refund request.
Our Finance team is now actively working on this matter and will contact you directly to resolve it as a priority.
We truly appreciate your patience and the opportunity to make this right.
Regards
IIE Rosebank College
Thank you for your feedback, and we sincerely apologize for the frustration caused. We acknowledge that there was a delay in addressing your refund request.
Our Finance team is now actively working on this matter and will contact you directly to resolve it as a priority.
We truly appreciate your patience and the opportunity to make this right.
Regards
IIE Rosebank College
Rosebank College's replyOfficial
17 Jun 2025, 10:03Good day Michelle
Thank you for your patience while we try to resolve your query, this is to confirm that your refund was processed.
Regards
IIE Rosebank College.
Thank you for your patience while we try to resolve your query, this is to confirm that your refund was processed.
Regards
IIE Rosebank College.
Rosebank College's reply17 Jun 2025, 10:03
Official
Good day Michelle
Thank you for your patience while we try to resolve your query, this is to confirm that your refund was processed.
Regards
IIE Rosebank College.
Thank you for your patience while we try to resolve your query, this is to confirm that your refund was processed.
Regards
IIE Rosebank College.
Rosebank College's replyOfficial
23 Jun 2025, 13:08Good day Michelle,
We would like to confirm that the campus has contacted you and the query has been resolved.
Regards,
Rosebank College
Rosebank College's reply23 Jun 2025, 13:08
Official
Good day Michelle,
We would like to confirm that the campus has contacted you and the query has been resolved.
Regards,
Rosebank College