MN
Melcan N
1 reviews | Active since Oct 2020
07 Nov 2025, 09:37
**** from Rosebank college
Good morning I’m writing this review very upset and frustrated after Rosebank check all my statements and confirmed I don’t owe them yet I’m getting emails from Hybrid college confirming they sent by rosebank to collect.money I owe them and it’s on arrears and my account has been handed over by Rosebank to them. So now it’s towards year end you pulling stands with client because you want money my reference number:TAD*** I’m going to escalate this matter now to ombudsman I’m tired of you guys.
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Replies (2)
Rosebank College's replyOfficial
07 Nov 2025, 10:01Dear Melcan,
Thank you for your email and for taking the time to speak with me earlier.
Please be assured that the Campus Management will contact you shortly to provide assistance.
I will work closely with the campus team to ensure your query is resolved promptly and effectively.
Thank you for bringing this matter to our attention.
Kind regards,
IIE Rosebank College
Thank you for your email and for taking the time to speak with me earlier.
Please be assured that the Campus Management will contact you shortly to provide assistance.
I will work closely with the campus team to ensure your query is resolved promptly and effectively.
Thank you for bringing this matter to our attention.
Kind regards,
IIE Rosebank College
Rosebank College's reply07 Nov 2025, 10:01
Official
Dear Melcan,
Thank you for your email and for taking the time to speak with me earlier.
Please be assured that the Campus Management will contact you shortly to provide assistance.
I will work closely with the campus team to ensure your query is resolved promptly and effectively.
Thank you for bringing this matter to our attention.
Kind regards,
IIE Rosebank College
Thank you for your email and for taking the time to speak with me earlier.
Please be assured that the Campus Management will contact you shortly to provide assistance.
I will work closely with the campus team to ensure your query is resolved promptly and effectively.
Thank you for bringing this matter to our attention.
Kind regards,
IIE Rosebank College
Rosebank College's replyOfficial
13 Nov 2025, 10:44Good day Melcan,
After our call , we are pleased to hear that your matter has been resolved.
We remain committed to delivering a high standard of service and appreciate the opportunity to rectify and address.
If you are satisfied with the outcome, we would greatly appreciate it if you considered updating your review to reflect the resolution.
Your feedback is valuable to both us and it plays an important role in helping us maintain and enhance the quality of our service.
Thank you once again for bringing the matter to our attention.
Regards,
IIE Rosebank College
After our call , we are pleased to hear that your matter has been resolved.
We remain committed to delivering a high standard of service and appreciate the opportunity to rectify and address.
If you are satisfied with the outcome, we would greatly appreciate it if you considered updating your review to reflect the resolution.
Your feedback is valuable to both us and it plays an important role in helping us maintain and enhance the quality of our service.
Thank you once again for bringing the matter to our attention.
Regards,
IIE Rosebank College
Rosebank College's reply13 Nov 2025, 10:44
Official
Good day Melcan,
After our call , we are pleased to hear that your matter has been resolved.
We remain committed to delivering a high standard of service and appreciate the opportunity to rectify and address.
If you are satisfied with the outcome, we would greatly appreciate it if you considered updating your review to reflect the resolution.
Your feedback is valuable to both us and it plays an important role in helping us maintain and enhance the quality of our service.
Thank you once again for bringing the matter to our attention.
Regards,
IIE Rosebank College
After our call , we are pleased to hear that your matter has been resolved.
We remain committed to delivering a high standard of service and appreciate the opportunity to rectify and address.
If you are satisfied with the outcome, we would greatly appreciate it if you considered updating your review to reflect the resolution.
Your feedback is valuable to both us and it plays an important role in helping us maintain and enhance the quality of our service.
Thank you once again for bringing the matter to our attention.
Regards,
IIE Rosebank College