BM
Basetsana M
1 reviews | Active since Sept 2026
14 Sept 2026, 13:11
Financial Account Adjustment
I have been logging a ticket multiple times for account adjustment and my financial account was never resolved. Everytime I keep getting responses that is resolved but they do not resolve what I asked for instead my financial account keeps getting complicated.
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Replies (2)0
Replies (2)
Rosebank College's replyOfficial
14 Sept 2026, 13:51Dear Basetsana,
Thank you for reaching out to us.
We attempted to contact you earlier regarding your query but could not reach you.
To assist you effectively, we kindly request the following additional information: Please provide clarity on the statement adjustment required.
Once we have these details, I will work closely with the RI Pretoria Campus Management to ensure your query is promptly escalated and resolved.
Please feel free to provide the requested information via email at ***
Thank you.
Regards,
Rosebank International
Thank you for reaching out to us.
We attempted to contact you earlier regarding your query but could not reach you.
To assist you effectively, we kindly request the following additional information: Please provide clarity on the statement adjustment required.
Once we have these details, I will work closely with the RI Pretoria Campus Management to ensure your query is promptly escalated and resolved.
Please feel free to provide the requested information via email at ***
Thank you.
Regards,
Rosebank International
Rosebank College's reply14 Sept 2026, 13:51
Official
Dear Basetsana,
Thank you for reaching out to us.
We attempted to contact you earlier regarding your query but could not reach you.
To assist you effectively, we kindly request the following additional information: Please provide clarity on the statement adjustment required.
Once we have these details, I will work closely with the RI Pretoria Campus Management to ensure your query is promptly escalated and resolved.
Please feel free to provide the requested information via email at ***
Thank you.
Regards,
Rosebank International
Thank you for reaching out to us.
We attempted to contact you earlier regarding your query but could not reach you.
To assist you effectively, we kindly request the following additional information: Please provide clarity on the statement adjustment required.
Once we have these details, I will work closely with the RI Pretoria Campus Management to ensure your query is promptly escalated and resolved.
Please feel free to provide the requested information via email at ***
Thank you.
Regards,
Rosebank International
Rosebank College's replyOfficial
17 Sept 2026, 12:07Good day Basetsana,
We are pleased that your matter has been resolved.
We remain committed to delivering a high standard of service and appreciate the opportunity to rectify and address.
If you are satisfied with the outcome, we would greatly appreciate it if you considered updating your review to reflect the resolution.
Your feedback is valuable to both us and it plays an important role in helping us maintain and enhance the quality of our service.
Thank you once again for bringing the matter to our attention.
Regards,
Rosebank International
We are pleased that your matter has been resolved.
We remain committed to delivering a high standard of service and appreciate the opportunity to rectify and address.
If you are satisfied with the outcome, we would greatly appreciate it if you considered updating your review to reflect the resolution.
Your feedback is valuable to both us and it plays an important role in helping us maintain and enhance the quality of our service.
Thank you once again for bringing the matter to our attention.
Regards,
Rosebank International
Rosebank College's reply17 Sept 2026, 12:07
Official
Good day Basetsana,
We are pleased that your matter has been resolved.
We remain committed to delivering a high standard of service and appreciate the opportunity to rectify and address.
If you are satisfied with the outcome, we would greatly appreciate it if you considered updating your review to reflect the resolution.
Your feedback is valuable to both us and it plays an important role in helping us maintain and enhance the quality of our service.
Thank you once again for bringing the matter to our attention.
Regards,
Rosebank International
We are pleased that your matter has been resolved.
We remain committed to delivering a high standard of service and appreciate the opportunity to rectify and address.
If you are satisfied with the outcome, we would greatly appreciate it if you considered updating your review to reflect the resolution.
Your feedback is valuable to both us and it plays an important role in helping us maintain and enhance the quality of our service.
Thank you once again for bringing the matter to our attention.
Regards,
Rosebank International