LR
Lebogang R
1 reviews | Active since May 2026
11 May 2026, 08:31
Finance
Good day
I would like to understand how things should be as I have been logging tickets on rcconnect for my account to be adjusted even now ,on top of that I have been getting emails that my modules are dropped,can I please atleast get an email or a number that i can use when in need of assistance. The service I have been getting is not good
Helpful (0)
Replies (4)0
Replies (4)
Rosebank College's replyOfficial
11 May 2026, 09:29Good Day,
We’re truly grateful for the kind words you shared about your experience with Rosebank College.
It’s always uplifting to hear that our efforts are making a meaningful impact.
Your positive review motivates our team and also helps others feel confident in choosing to work with us.
We look forward to continuing to support you with the same care and commitment.
Regards,
IIE Rosebank College
We’re truly grateful for the kind words you shared about your experience with Rosebank College.
It’s always uplifting to hear that our efforts are making a meaningful impact.
Your positive review motivates our team and also helps others feel confident in choosing to work with us.
We look forward to continuing to support you with the same care and commitment.
Regards,
IIE Rosebank College
Rosebank College's reply11 May 2026, 09:29
Official
Good Day,
We’re truly grateful for the kind words you shared about your experience with Rosebank College.
It’s always uplifting to hear that our efforts are making a meaningful impact.
Your positive review motivates our team and also helps others feel confident in choosing to work with us.
We look forward to continuing to support you with the same care and commitment.
Regards,
IIE Rosebank College
We’re truly grateful for the kind words you shared about your experience with Rosebank College.
It’s always uplifting to hear that our efforts are making a meaningful impact.
Your positive review motivates our team and also helps others feel confident in choosing to work with us.
We look forward to continuing to support you with the same care and commitment.
Regards,
IIE Rosebank College
LR
Lebogang R's updateReviewer Update
12 May 2026, 12:42Good day
Can I please have an updated statement
I have been logging tickets the last one was logged yesterday and still the statement is still saying I owe a lot ,I am not pleased with whoever is working on my tickets. When I visit client services and finance they are saying I have duplicated modules and that’s why my finance are high.
Kindly assist in fixing up my modules and finance because I need to pay the amount I am owing.
Why make us use the ticket system if we not going to get the service we need
There needs to changes in your systems as the one for tickets is not working ,please fix my statement and send an updated one so we can pay
Can I please have an updated statement
I have been logging tickets the last one was logged yesterday and still the statement is still saying I owe a lot ,I am not pleased with whoever is working on my tickets. When I visit client services and finance they are saying I have duplicated modules and that’s why my finance are high.
Kindly assist in fixing up my modules and finance because I need to pay the amount I am owing.
Why make us use the ticket system if we not going to get the service we need
There needs to changes in your systems as the one for tickets is not working ,please fix my statement and send an updated one so we can pay
LR
Lebogang R's update12 May 2026, 12:42
Reviewer Update
Good day
Can I please have an updated statement
I have been logging tickets the last one was logged yesterday and still the statement is still saying I owe a lot ,I am not pleased with whoever is working on my tickets. When I visit client services and finance they are saying I have duplicated modules and that’s why my finance are high.
Kindly assist in fixing up my modules and finance because I need to pay the amount I am owing.
Why make us use the ticket system if we not going to get the service we need
There needs to changes in your systems as the one for tickets is not working ,please fix my statement and send an updated one so we can pay
Can I please have an updated statement
I have been logging tickets the last one was logged yesterday and still the statement is still saying I owe a lot ,I am not pleased with whoever is working on my tickets. When I visit client services and finance they are saying I have duplicated modules and that’s why my finance are high.
Kindly assist in fixing up my modules and finance because I need to pay the amount I am owing.
Why make us use the ticket system if we not going to get the service we need
There needs to changes in your systems as the one for tickets is not working ,please fix my statement and send an updated one so we can pay
Rosebank College's replyOfficial
12 May 2026, 15:30Dear Lebogang,
Thank you for your email and for taking the time to speak with me earlier.
Please be assured that the Pretoria Campus Management will contact you shortly to provide assistance.
I will work closely with the campus team to ensure your query is resolved promptly and effectively.
Thank you for bringing this matter to our attention.
Kind regards,
IIE Rosebank College
Thank you for your email and for taking the time to speak with me earlier.
Please be assured that the Pretoria Campus Management will contact you shortly to provide assistance.
I will work closely with the campus team to ensure your query is resolved promptly and effectively.
Thank you for bringing this matter to our attention.
Kind regards,
IIE Rosebank College
Rosebank College's reply12 May 2026, 15:30
Official
Dear Lebogang,
Thank you for your email and for taking the time to speak with me earlier.
Please be assured that the Pretoria Campus Management will contact you shortly to provide assistance.
I will work closely with the campus team to ensure your query is resolved promptly and effectively.
Thank you for bringing this matter to our attention.
Kind regards,
IIE Rosebank College
Thank you for your email and for taking the time to speak with me earlier.
Please be assured that the Pretoria Campus Management will contact you shortly to provide assistance.
I will work closely with the campus team to ensure your query is resolved promptly and effectively.
Thank you for bringing this matter to our attention.
Kind regards,
IIE Rosebank College
Rosebank College's replyOfficial
20 May 2026, 10:15Good day Lebogang,
We are pleased to hear that your matter has been resolved.
We remain committed to delivering a high standard of service and appreciate the opportunity to rectify and address.
Your feedback is valuable to both us and it plays an important role in helping us maintain and enhance the quality of our service.
Thank you once again for bringing the matter to our attention.
Regards,
Rosebank International
We are pleased to hear that your matter has been resolved.
We remain committed to delivering a high standard of service and appreciate the opportunity to rectify and address.
Your feedback is valuable to both us and it plays an important role in helping us maintain and enhance the quality of our service.
Thank you once again for bringing the matter to our attention.
Regards,
Rosebank International
Rosebank College's reply20 May 2026, 10:15
Official
Good day Lebogang,
We are pleased to hear that your matter has been resolved.
We remain committed to delivering a high standard of service and appreciate the opportunity to rectify and address.
Your feedback is valuable to both us and it plays an important role in helping us maintain and enhance the quality of our service.
Thank you once again for bringing the matter to our attention.
Regards,
Rosebank International
We are pleased to hear that your matter has been resolved.
We remain committed to delivering a high standard of service and appreciate the opportunity to rectify and address.
Your feedback is valuable to both us and it plays an important role in helping us maintain and enhance the quality of our service.
Thank you once again for bringing the matter to our attention.
Regards,
Rosebank International