kM
khensani M

1 reviews | Active since Sept 2025

21 Feb 2026, 11:42

Finance

I am not please with the fact that I logged this ticket (***) and my problem was not fixed, I was on campus and was advised to log a ticket, last year I overpaid my fees but the campus doesn’t want to fix my account, I ended up paying 8470 last year so that I can register seeing that registration might close and now when I check my statement the issue is not fixed and my mother now thinks I ate the money of which that’s not the case

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Replies (2)
Rosebank College
Rosebank College's reply21 Feb 2026, 12:24
Official
Dear Khensani

Thank you for reaching out to us.

We attempted to contact you earlier regarding your query but could not reach you. 

I will work closely with the Braamfontein Campus Management to ensure your query is promptly escalated and resolved. 

Please feel free to provide the any additional information via email at *** 

Thank you. 

Regards, 
IIE Rosebank College
Rosebank College
Rosebank College's reply02 Mar 2026, 12:24
Official
Good day Kensani, 

We are pleased to hear that your matter has been resolved. 

We remain committed to delivering a high standard of service and appreciate the opportunity to rectify and address. 

If you are satisfied with the outcome, we would greatly appreciate it if you considered updating your review to reflect the resolution. 

Your feedback is valuable to both us and it plays an important role in helping us maintain and enhance the quality of our service. 

Thank you once again for bringing the matter to our attention. 

Regards, 
IIE Rosebank College