NM
Nicole M
1 reviews | Active since Jul 2025
20 Apr 2026, 10:47
Finance
I logged a ticket at February regarding a refund, I’ve sent all the required documents needed and now it’s April they closed the ticket because they wanted receipts for 3 months and my dad lost them but instead I used a statement to show that dad did pay. I logged a new ticket on April but my tickets are being closed I don’t know why
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Replies (2)0
Replies (2)
Rosebank College's replyOfficial
20 Apr 2026, 13:56Dear Nicole,
Thank you for your email and for taking the time to speak with me earlier.
Please be assured that the Pretoria Campus Management will be addressing your concern.
As soon as we have received the required documentation, I will work closely with the campus team to ensure your query is addressed promptly and effectively.
Thank you for bringing this matter to our attention.
Kind regards,
IIE Rosebank College
Thank you for your email and for taking the time to speak with me earlier.
Please be assured that the Pretoria Campus Management will be addressing your concern.
As soon as we have received the required documentation, I will work closely with the campus team to ensure your query is addressed promptly and effectively.
Thank you for bringing this matter to our attention.
Kind regards,
IIE Rosebank College
Rosebank College's reply20 Apr 2026, 13:56
Official
Dear Nicole,
Thank you for your email and for taking the time to speak with me earlier.
Please be assured that the Pretoria Campus Management will be addressing your concern.
As soon as we have received the required documentation, I will work closely with the campus team to ensure your query is addressed promptly and effectively.
Thank you for bringing this matter to our attention.
Kind regards,
IIE Rosebank College
Thank you for your email and for taking the time to speak with me earlier.
Please be assured that the Pretoria Campus Management will be addressing your concern.
As soon as we have received the required documentation, I will work closely with the campus team to ensure your query is addressed promptly and effectively.
Thank you for bringing this matter to our attention.
Kind regards,
IIE Rosebank College
Rosebank College's replyOfficial
22 May 2026, 13:39Good day Mr. Mampipi,
We are pleased to hear that your matter has been addressed.
We remain committed to delivering a high standard of service and appreciate the opportunity to rectify and resolve.
If you are satisfied with the outcome, we would greatly appreciate it if you considered updating your review to reflect the resolution.
Your feedback is valuable to both us and it plays an important role in helping us maintain and enhance the quality of our service.
Thank you once again for bringing the matter to our attention.
Regards,
IIE Rosebank College
Rosebank College's reply22 May 2026, 13:39
Official
Good day Mr. Mampipi,
We are pleased to hear that your matter has been addressed.
We remain committed to delivering a high standard of service and appreciate the opportunity to rectify and resolve.
If you are satisfied with the outcome, we would greatly appreciate it if you considered updating your review to reflect the resolution.
Your feedback is valuable to both us and it plays an important role in helping us maintain and enhance the quality of our service.
Thank you once again for bringing the matter to our attention.
Regards,
IIE Rosebank College