failing to get in touch.

I app**** 20th of feb and paid my application fee. got in contact with Rosebank and asked them that I need username and password that they provide over email so that I can register but every time that I phoned them they would put me through to someone and would then put the phone done because no one is available. After that I phoned twice where they took my number and said someone will get back to me, after a week still no one got back to me so I decided to phone again. the gentlemen that answered said I should discuss it with the person that is assisting me with my application where I said that there is no one that is assisting me, so he gave me a number to phone, tried to phone the number 10 times where it only goes to voice mail. I'm very very very dissatisfied with my experience with Rosebank college will never recommend to do studies through them because if you can't even get a hold of them with an application how are you going to get in touch with them if its regarding exams!!