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Tshidi T
1 reviews | Active since Aug 2021
21 Dec 2025, 23:36
Extremely disappointed
Yhooo aiy...in July I couldn't write exams due to my dad's passing but app**** for Deferred which I was granted and wrote got my results now on my statement I have an outstanding amount of R350 that was loaded on my account in September which rosebank is saying it's for supplementary..mind you I never wrote any supplementary with Rosebank I have been logging tickets all I get is auto response to advise my query has been escalated it's been 4 Months ..and now my student portal is blocked because of this and my fees were paid in Feb already by my company...I'm so tired of this I have been querying this for so long I don't know what to do anymore
Helpful (0)
Replies (3)0
Replies (3)
Rosebank College's replyOfficial
22 Dec 2025, 10:44Dear Tshidi,
Thank you for reaching out to us.
We attempted to contact you earlier regarding your query but could not reach you.
Please be assured that the RC Online Campus Management will contact you shortly to provide assistance.
I will work closely with the campus team to ensure your query is resolved promptly and effectively.
Thank you for bringing this matter to our attention.
Kind regards,
IIE Rosebank College
Thank you for reaching out to us.
We attempted to contact you earlier regarding your query but could not reach you.
Please be assured that the RC Online Campus Management will contact you shortly to provide assistance.
I will work closely with the campus team to ensure your query is resolved promptly and effectively.
Thank you for bringing this matter to our attention.
Kind regards,
IIE Rosebank College
Rosebank College's reply22 Dec 2025, 10:44
Official
Dear Tshidi,
Thank you for reaching out to us.
We attempted to contact you earlier regarding your query but could not reach you.
Please be assured that the RC Online Campus Management will contact you shortly to provide assistance.
I will work closely with the campus team to ensure your query is resolved promptly and effectively.
Thank you for bringing this matter to our attention.
Kind regards,
IIE Rosebank College
Thank you for reaching out to us.
We attempted to contact you earlier regarding your query but could not reach you.
Please be assured that the RC Online Campus Management will contact you shortly to provide assistance.
I will work closely with the campus team to ensure your query is resolved promptly and effectively.
Thank you for bringing this matter to our attention.
Kind regards,
IIE Rosebank College
Rosebank College's replyOfficial
22 Dec 2025, 12:34Good day Tshidi,
Hope you are well.
Thank you for raising this concern and bringing the matter to our attention.
Kindly be advised that we have credited the supplementary fee that was billed in error, and we sincerely apologize for any inconvenience this has caused.
Kind regards,
IIE Rosebank College
Rosebank College's reply22 Dec 2025, 12:34
Official
Good day Tshidi,
Hope you are well.
Thank you for raising this concern and bringing the matter to our attention.
Kindly be advised that we have credited the supplementary fee that was billed in error, and we sincerely apologize for any inconvenience this has caused.
Kind regards,
IIE Rosebank College
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Tshidi T's updateReviewer Update
22 Dec 2025, 12:45Hi , my student portal is still blocked, I take it the refund has not gone through still not able to check on portal and confirm it is still blocked
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Tshidi T's update22 Dec 2025, 12:45
Reviewer Update
Hi , my student portal is still blocked, I take it the refund has not gone through still not able to check on portal and confirm it is still blocked