Expired CompTIA Exam Vouchers – No Response from Rosebank College

On November 26, 2024, I purchased two CompTIA exam vouchers from Rosebank College. As mentioned in my previous review, I had to post publicly just to receive my vouchers after multiple failed attempts to get assistance. The vouchers were received on December 9th.

I was assured via email that the vouchers were valid for a year. I used the first voucher on December 12th without any issues. However, when I attempted to use the second voucher on February 6th—barely two months after receiving it—The voucher was expired.

Since then, I have emailed and called Rosebank College multiple times, yet I have received no meaningful response. The administrator who previously assisted me initially acknowledged my email but has since gone silent despite my repeated follow-ups.

This is extremely frustrating and unacceptable. I need urgent assistance in resolving this issue. Rosebank College, please respond and rectify this situation immediately.