RR
Ronelle R
1 reviews | Active since Jan 2026
26 Feb 2026, 13:45
Downgrading my rating from two stars to 1 star
Downgrading my rating from two stars to 1 star. I've been trying to get in touch with a consultant or someone to assist me since January. I've requested numerous call backs, but still no response. Emails sent to addresses that bounce back. The finance department is the worst. The only way to get a quick reaction is by rating the college 1 star. Otherwise, they'll ignore you indefinitely. I need assistance regarding my statement, there is a transaction that does not reflect and would like to speak with someone from the finance department.
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Replies (2)0
Replies (2)
Rosebank College's replyOfficial
26 Feb 2026, 14:02Dear Ronelle,
Thank you for your email.
Please be assured that the RC Online Campus Management will contact you shortly to provide assistance.
I will work closely with the campus team to ensure your query is resolved promptly and effectively.
Thank you for bringing this matter to our attention.
Kind regards,
IIE Rosebank College
Thank you for your email.
Please be assured that the RC Online Campus Management will contact you shortly to provide assistance.
I will work closely with the campus team to ensure your query is resolved promptly and effectively.
Thank you for bringing this matter to our attention.
Kind regards,
IIE Rosebank College
Rosebank College's reply26 Feb 2026, 14:02
Official
Dear Ronelle,
Thank you for your email.
Please be assured that the RC Online Campus Management will contact you shortly to provide assistance.
I will work closely with the campus team to ensure your query is resolved promptly and effectively.
Thank you for bringing this matter to our attention.
Kind regards,
IIE Rosebank College
Thank you for your email.
Please be assured that the RC Online Campus Management will contact you shortly to provide assistance.
I will work closely with the campus team to ensure your query is resolved promptly and effectively.
Thank you for bringing this matter to our attention.
Kind regards,
IIE Rosebank College
Rosebank College's replyOfficial
02 Mar 2026, 08:40Good day Ronelle,
We are pleased to hear that your matter has been resolved.
We remain committed to delivering a high standard of service and appreciate the opportunity to rectify and address.
If you are satisfied with the outcome, we would greatly appreciate it if you considered updating your review to reflect the resolution.
Your feedback is valuable to both us and it plays an important role in helping us maintain and enhance the quality of our service.
Thank you once again for bringing the matter to our attention.
Regards,
IIE Rosebank College
We are pleased to hear that your matter has been resolved.
We remain committed to delivering a high standard of service and appreciate the opportunity to rectify and address.
If you are satisfied with the outcome, we would greatly appreciate it if you considered updating your review to reflect the resolution.
Your feedback is valuable to both us and it plays an important role in helping us maintain and enhance the quality of our service.
Thank you once again for bringing the matter to our attention.
Regards,
IIE Rosebank College
Rosebank College's reply02 Mar 2026, 08:40
Official
Good day Ronelle,
We are pleased to hear that your matter has been resolved.
We remain committed to delivering a high standard of service and appreciate the opportunity to rectify and address.
If you are satisfied with the outcome, we would greatly appreciate it if you considered updating your review to reflect the resolution.
Your feedback is valuable to both us and it plays an important role in helping us maintain and enhance the quality of our service.
Thank you once again for bringing the matter to our attention.
Regards,
IIE Rosebank College
We are pleased to hear that your matter has been resolved.
We remain committed to delivering a high standard of service and appreciate the opportunity to rectify and address.
If you are satisfied with the outcome, we would greatly appreciate it if you considered updating your review to reflect the resolution.
Your feedback is valuable to both us and it plays an important role in helping us maintain and enhance the quality of our service.
Thank you once again for bringing the matter to our attention.
Regards,
IIE Rosebank College