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Delight M
1 reviews | Active since Feb 2025
17 Feb 2025, 13:52
Dissapointed.
It's the first day of the academic year and my student portal has been blocked for more than a week. I have emailed the RC online campus for assistance, messaged the whatsapp number, called but never connected to an agent. One of the RC online campus got back to me saying the IT department would assist me and I should in the mean time pay the registration fee and send the proof of payment. I did so and till now I have not been assisted or rep**** back to. This is beyond frustrating.
Helpful (0)
Replies (4)0
Replies (4)
Rosebank College's replyOfficial
17 Feb 2025, 13:57Dear Delight,
Thank you for your email and for taking the time to speak with me earlier.
Please be assured that the Online Campus Management will contact you shortly to provide assistance. I will personally work closely with the campus team to ensure that your query is resolved promptly and effectively.
Thank you for bringing this matter to our attention.
Kind regards,
Rosebank College
Thank you for your email and for taking the time to speak with me earlier.
Please be assured that the Online Campus Management will contact you shortly to provide assistance. I will personally work closely with the campus team to ensure that your query is resolved promptly and effectively.
Thank you for bringing this matter to our attention.
Kind regards,
Rosebank College
Rosebank College's reply17 Feb 2025, 13:57
Official
Dear Delight,
Thank you for your email and for taking the time to speak with me earlier.
Please be assured that the Online Campus Management will contact you shortly to provide assistance. I will personally work closely with the campus team to ensure that your query is resolved promptly and effectively.
Thank you for bringing this matter to our attention.
Kind regards,
Rosebank College
Thank you for your email and for taking the time to speak with me earlier.
Please be assured that the Online Campus Management will contact you shortly to provide assistance. I will personally work closely with the campus team to ensure that your query is resolved promptly and effectively.
Thank you for bringing this matter to our attention.
Kind regards,
Rosebank College
Rosebank College's replyOfficial
21 Feb 2025, 12:03Good day,
We would like to confirm that that campus has contacted you and the query has been resolved.
Please do not hesitate to contact us on *** if you need any additional assistance.
Regards
Rosebank College
We would like to confirm that that campus has contacted you and the query has been resolved.
Please do not hesitate to contact us on *** if you need any additional assistance.
Regards
Rosebank College
Rosebank College's reply21 Feb 2025, 12:03
Official
Good day,
We would like to confirm that that campus has contacted you and the query has been resolved.
Please do not hesitate to contact us on *** if you need any additional assistance.
Regards
Rosebank College
We would like to confirm that that campus has contacted you and the query has been resolved.
Please do not hesitate to contact us on *** if you need any additional assistance.
Regards
Rosebank College
DM
Delight M's updateReviewer Update
21 Feb 2025, 14:30Thank you for the help! I have been assisted, shoutout to whoever manages the hellopeter reviews because they do make sure you are assisted promptly.
DM
Delight M's update21 Feb 2025, 14:30
Reviewer Update
Thank you for the help! I have been assisted, shoutout to whoever manages the hellopeter reviews because they do make sure you are assisted promptly.
Rosebank College's replyOfficial
09 Oct 2025, 14:30Good Day Delight
We’re truly grateful for the kind words you shared about your experience with Rosebank College. It’s always uplifting to hear that our efforts are making a meaningful impact.
We look forward to continuing to support you with the same care and commitment. Regards,IIE Rosebank College
We’re truly grateful for the kind words you shared about your experience with Rosebank College. It’s always uplifting to hear that our efforts are making a meaningful impact.
We look forward to continuing to support you with the same care and commitment. Regards,IIE Rosebank College
Rosebank College's reply09 Oct 2025, 14:30
Official
Good Day Delight
We’re truly grateful for the kind words you shared about your experience with Rosebank College. It’s always uplifting to hear that our efforts are making a meaningful impact.
We look forward to continuing to support you with the same care and commitment. Regards,IIE Rosebank College
We’re truly grateful for the kind words you shared about your experience with Rosebank College. It’s always uplifting to hear that our efforts are making a meaningful impact.
We look forward to continuing to support you with the same care and commitment. Regards,IIE Rosebank College