Disheartening encounter

My dissatisfaction with the support I have received from Rosebank College Online Campus, them not answering calls, emails and tickets logged on RC Assist when needed.

Despite logging a ticket and making countless phone calls over the past few days, I have yet to receive the assistance I so urgently need. Unfortunately, this lack of support has caused me to miss out on a critical opportunity related to my education, which I find both disappointing and concerning. I have always believed in the commitment of Rosebank College Online Campus to its students and the importance of prompt communication and support. However, my experience has not reflected those values. It is incredibly disheartening to feel unheard and unsupported, particularly when I have followed all the necessary protocols to seek help. I kindly urge you to address this matter, both for my sake and for the sake of future students who may find themselves in similar situations. Effective communication and timely assistance are essential components of our educational experience.