IM
Irvin M

1 reviews | Active since Apr 2026

25 Apr 2026, 09:47

Disgraceful conduct

I have one question only,what will rosebank finance department gain when blocked student portal during assessment week and few weeks before exams?

Even if student owe you, why wait all the months till last week of the assessment month,and blocked student portal?

I so disappointed, and disgusted.

0
Replies (2)
Rosebank College
Rosebank College's reply28 Apr 2026, 09:06
Official
Dear Irvin

Thank you for reaching out to us. 

We attempted to contact you earlier regarding your query but could not reach you. 

To assist you effectively, we kindly request the following additional information: Proof of payment for your registration fee.

Once we have these details, I will work closely with the Online Campus Management to ensure your query is promptly escalated and resolved.

Please feel free to provide the requested information via email at *** 

Thank you. 

Regards, 
IIE Rosebank College
Rosebank College
Rosebank College's reply15 Jun 2026, 10:00
Official
Good day Irvin, 

We are pleased to hear that your matter has been addressed. 

We remain committed to delivering a high standard of service and appreciate the opportunity to rectify and address. 

If you are satisfied with the outcome, we would greatly appreciate it if you considered updating your review to reflect the resolution. 

Your feedback is valuable to both us and it plays an important role in helping us maintain and enhance the quality of our service. 

Thank you once again for bringing the matter to our attention. 

Regards, 
Rosebank International