CB
Chantel B
1 reviews | Active since Jan 2026
22 Jan 2026, 14:33
Disappointed in Rosebank College's communication and support.
I have been registered as a part time student since July 2025. I have had an extremely frustrating experience with this college. I have to complete a course as part of my work agreement, but the lack of communication and support has caused me significant stress and anxiety. I am at a crossroad of whether to continue my studies for 2026 as I do not want to have a repeat of the last 6 months. I have logged numerous tickets and contacted people I have been referred to with no assistance or resolution. I am so frustrated and upset this college just brings me to tears.
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Replies (2)0
Replies (2)
Rosebank College's replyOfficial
22 Jan 2026, 15:11Dear Chantel,
Thank you for your email and for taking the time to speak with me earlier.
Please be assured that the RC Online Campus Management will contact you shortly to provide assistance.
I will work closely with the campus team to ensure your query is resolved promptly and effectively.
Thank you for bringing this matter to our attention.
Kind regards,
IIE Rosebank College
Thank you for your email and for taking the time to speak with me earlier.
Please be assured that the RC Online Campus Management will contact you shortly to provide assistance.
I will work closely with the campus team to ensure your query is resolved promptly and effectively.
Thank you for bringing this matter to our attention.
Kind regards,
IIE Rosebank College
Rosebank College's reply22 Jan 2026, 15:11
Official
Dear Chantel,
Thank you for your email and for taking the time to speak with me earlier.
Please be assured that the RC Online Campus Management will contact you shortly to provide assistance.
I will work closely with the campus team to ensure your query is resolved promptly and effectively.
Thank you for bringing this matter to our attention.
Kind regards,
IIE Rosebank College
Thank you for your email and for taking the time to speak with me earlier.
Please be assured that the RC Online Campus Management will contact you shortly to provide assistance.
I will work closely with the campus team to ensure your query is resolved promptly and effectively.
Thank you for bringing this matter to our attention.
Kind regards,
IIE Rosebank College
Rosebank College's replyOfficial
03 Feb 2026, 10:33Good day Chantel,
We are pleased that your matter has been resolved.
We remain committed to delivering a high standard of service and appreciate the opportunity to rectify and address.
If you are satisfied with the outcome, we would greatly appreciate it if you considered updating your review to reflect the resolution.
Your feedback is valuable to both us and it plays an important role in helping us maintain and enhance the quality of our service.
Thank you once again for bringing the matter to our attention.
Regards,
IIE Rosebank College
We are pleased that your matter has been resolved.
We remain committed to delivering a high standard of service and appreciate the opportunity to rectify and address.
If you are satisfied with the outcome, we would greatly appreciate it if you considered updating your review to reflect the resolution.
Your feedback is valuable to both us and it plays an important role in helping us maintain and enhance the quality of our service.
Thank you once again for bringing the matter to our attention.
Regards,
IIE Rosebank College
Rosebank College's reply03 Feb 2026, 10:33
Official
Good day Chantel,
We are pleased that your matter has been resolved.
We remain committed to delivering a high standard of service and appreciate the opportunity to rectify and address.
If you are satisfied with the outcome, we would greatly appreciate it if you considered updating your review to reflect the resolution.
Your feedback is valuable to both us and it plays an important role in helping us maintain and enhance the quality of our service.
Thank you once again for bringing the matter to our attention.
Regards,
IIE Rosebank College
We are pleased that your matter has been resolved.
We remain committed to delivering a high standard of service and appreciate the opportunity to rectify and address.
If you are satisfied with the outcome, we would greatly appreciate it if you considered updating your review to reflect the resolution.
Your feedback is valuable to both us and it plays an important role in helping us maintain and enhance the quality of our service.
Thank you once again for bringing the matter to our attention.
Regards,
IIE Rosebank College