Disappointed

Bad service. Employees/consultants seem not ready for work but just money. No communication to students.Now they took money for deposit of R3800 and no communication,no proof of registration provided. Just nothing . I called and sent the email for the refund as they can't provide the service needed,so to register at institution which can provide for service needed EDUCATION. NO RESPONSE ANYWAY ANYHOW! They don't answer their phones. Not even responding to the emails.Went to the institution and all I heard was "we will get back to you" which is the song of everyday. We come from very far just to get disappointed when our intention is to get education. I wonder how ppl cope with the service like this.Is this the kind of ****? I heard people complaining there and didn't think it will come to me.Should I involve the lawyers to resolve this or what? Very confusing....