Deeply Disappointed with Rosebank College’s Systems and Service

I am extremely disappointed and heartbroken by the experience I have had with Rosebank College. I studied at Rosebank College for about two years and was supposed to complete my qualification in three years. I had only one year left to finish, and when I left, I was told that I could return anytime to complete the qualification.

However, when I went back last year to continue my studies, I was told that they could not find my student number or any record of me in their system. I was absolutely shocked. How is it possible for a college to lose a student’s entire academic record after studying there for two full years? This is not only unprofessional but also deeply disappointing.

Because of this, I am now unable to complete my qualification something I worked hard for and invested both time and money into. The lack of accountability and proper record keeping from Rosebank College has left me stranded academically and emotionally.

This experience has completely shattered my confidence in their administration and system. I truly hope Rosebank College takes responsibility for this kind of negligence, as it affects real people’s futures. I deserve answers, and I deserve to complete what I started.

Rosebank College needs to do better.