AM
Angel M

1 reviews | Active since May 2025

04 Feb 2026, 10:47

Customer service at ...

Customer service at the reception..is very poor..no good communication..and being impatient with us

0
Replies (2)
Rosebank College
Rosebank College's reply04 Feb 2026, 11:28
Official
Dear Angel

Thank you for reaching out to us. 

We attempted to contact you earlier regarding your query but could not reach you. 

To assist you effectively, we kindly request the following additional information: Your Student Number, Campus and what you require assistance with

Once we have these details, I will work closely with Campus Management to ensure your query is promptly escalated and resolved. 

Please feel free to provide the requested information via email at *** 

Thank you. 

Regards, 
IIE Rosebank College
Rosebank College
Rosebank College's reply10 Feb 2026, 13:39
Official
Good day Angel, 

We are pleased that your matter has been resolved. 

We remain committed to delivering a high standard of service and appreciate the opportunity to rectify and address. 

If you are satisfied with the outcome, we would greatly appreciate it if you considered updating your review to reflect the resolution. 

Your feedback is valuable to both us and it plays an important role in helping us maintain and enhance the quality of our service. 

Thank you once again for bringing the matter to our attention. 

Regards, 
IIE Rosebank College