BE
Bruno E

1 reviews | Active since Mar 2025

31 Mar 2025, 10:43

customer service

At first I app**** to a Higher Certificate in capetown, and since there was a lot of friction in the process , we decided to request for help in the Mbombela Campus , since I'm from Maputo, Mozambique ,and they are close to each other. There I met Mr.Siboniso Mbuyazi , he was kind and eager to help me , fami****izing with my situation he straight away started to assist me with my Capetown application, and even when I went back to Maputo he would call to keep me posted. However , his professionalism was more outstanding when my application to RC Capetown was rejected due to student overload, he didn't give up on my case and, gave me an other option , which was to continue my application in the Mbomble Campus , which as of now it has been successful until now. As an international student I still had alot of issues ,one regarding my visa ,I would always email him and get around his back ,yet he was always calm and eager to help , he would always reply to my emails on critical time, he would always treat my situation with patience, to a point were even my father wanted to take him for dinner, as funny as it sounds it true ,because he helped us alot , we had been through many universities in South Africa , and only thanks to Siboniso Mbuyazi my application was easy and simple.This is why I gave a 5-star review. The service was impecable!

0
Replies (1)
Rosebank College
Rosebank College's reply31 Mar 2025, 13:08
Official
Good day,
 
Thank you for the positive rating and feedback. We are glad you received exceptional service from one of our staff members. 
 
Please feel free to contact us via our channels for further assistance. 

Regards,
IIE Rosebank College