SK
Sebuelo K
1 reviews | Active since Jul 2025
16 Jan 2026, 01:31
Completion letter
I have submitted all documents required and passed my modules but still did not get my completion letter which according to the year planner send to us we were supposed to get by Monday the 12th were we told that they were not aware of the planner we have to log in tickets on student hub ,I have been logging tickets but still I do not get response. I can’t apply for a job and SACE certificate because they require a completion letter. I am being delayed as time is moving and I’m sitting at home doing nothing because of the completion letter this is really painful coming from an institution I trusted 4 years of my life only to betray me at the finish line
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Replies (2)
Rosebank College's replyOfficial
16 Jan 2026, 11:14 Dear Sebuelo,
Thank you for your email.
I will work closely with the campus team to ensure your query is resolved promptly and effectively.
Thank you for bringing this matter to our attention.
Kind regards,
IIE Rosebank College
Thank you for your email.
I will work closely with the campus team to ensure your query is resolved promptly and effectively.
Thank you for bringing this matter to our attention.
Kind regards,
IIE Rosebank College
Rosebank College's reply16 Jan 2026, 11:14
Official
Dear Sebuelo,
Thank you for your email.
I will work closely with the campus team to ensure your query is resolved promptly and effectively.
Thank you for bringing this matter to our attention.
Kind regards,
IIE Rosebank College
Thank you for your email.
I will work closely with the campus team to ensure your query is resolved promptly and effectively.
Thank you for bringing this matter to our attention.
Kind regards,
IIE Rosebank College
Rosebank College's replyOfficial
19 Jan 2026, 10:08Good day Sebuelo,,
We are pleased that your matter has been resolved.
We remain committed to delivering a high standard of service and appreciate the opportunity to rectify and address.
If you are satisfied with the outcome, we would greatly appreciate it if you considered updating your review to reflect the resolution.
Your feedback is valuable to both us and it plays an important role in helping us maintain and enhance the quality of our service.
Thank you once again for bringing the matter to our attention.
Regards,
IIE Rosebank College
We are pleased that your matter has been resolved.
We remain committed to delivering a high standard of service and appreciate the opportunity to rectify and address.
If you are satisfied with the outcome, we would greatly appreciate it if you considered updating your review to reflect the resolution.
Your feedback is valuable to both us and it plays an important role in helping us maintain and enhance the quality of our service.
Thank you once again for bringing the matter to our attention.
Regards,
IIE Rosebank College
Rosebank College's reply19 Jan 2026, 10:08
Official
Good day Sebuelo,,
We are pleased that your matter has been resolved.
We remain committed to delivering a high standard of service and appreciate the opportunity to rectify and address.
If you are satisfied with the outcome, we would greatly appreciate it if you considered updating your review to reflect the resolution.
Your feedback is valuable to both us and it plays an important role in helping us maintain and enhance the quality of our service.
Thank you once again for bringing the matter to our attention.
Regards,
IIE Rosebank College
We are pleased that your matter has been resolved.
We remain committed to delivering a high standard of service and appreciate the opportunity to rectify and address.
If you are satisfied with the outcome, we would greatly appreciate it if you considered updating your review to reflect the resolution.
Your feedback is valuable to both us and it plays an important role in helping us maintain and enhance the quality of our service.
Thank you once again for bringing the matter to our attention.
Regards,
IIE Rosebank College