MM
Matlhatsi M

1 reviews | Active since Feb 2024

27 Feb 2024, 23:30

Complaint

I am writing to express my frustration and disappointment regarding my registration status as a returning student at Rosebank College for the 2024 year.

After taking a one-year gap, I diligently followed the re-registration process outlined by the college. I have reached out to the relevant departments multiple times, but the issue remains unresolved. Furthermore, my attempts to seek clarification and assistance from the online department via emails have been consistently ignored, exacerbating my sense of frustration and helplessness in this matter and I have not been successfully registered as a returning student.

0
Replies (2)
Rosebank College
Rosebank College's reply28 Feb 2024, 08:13
Official
Dear  Matlhatsi Mokwena, 

Thank you for your email. 

Kindly note that the Online management team will be contact with you to resolve. 

Regards, 
Rosebank College 
Rosebank College
Rosebank College's reply14 Mar 2024, 07:42
Official
 
Good day, 

We would like to confirm that that campus has contacted you and the query has been resolved. 

Please do not hesitate to contact us on ***  if you need any additional assistance. 

Regards 

Rosebank College