cancelled course

i m so tired of complaining about Rosebank college every time i need answers i have to write to hellopeter , people that are at the college have no clue at all, even if you ask for someone senior they don't have, what kind of education system they are using, for past 2month my granddaughter has been going to there for help she always gets different answers, yesterday she spoke to Kabelo Sekgakgelo same thing, my granddaughter was studying journalism with them she did it for 2 years , then she had the baby, now she wants to complete her studies, they tell her to start from start from scratch they say it is because the course has been cancelled, they say they have a new one she wont be able to do it but they don't want to credit her for the modules she did , she can't even access any info, we don't know what to do it's not acceptable , you can't cancel a course and not give student alternative and credit student their modules. it seems like money making scheme. we paid a lot of money and invested lot of time just to go to the drain like that.