1 reviews | Active since Feb 2023
Cancelation of Registration
Hello, i need help urgently as Rosebank is about to make me pay for the course that i cancelled, my son registered with them in jan, later he was accepted at university and i went to cancel with them, they send they cant help me on campus i should send an email to ***h i did, the email bounced back, i went back they send me back with another email [email protected] sent email same thing happened, i went back again the lady from finance at RC Pretoria told me that there is nothing she can do for me i must just wait they will eventually respond, till today i never received any feedback and the classes started today my son is still registered with them no cancelation was made and i am sure come month end they will want me to pay the fees, I WILL NOT PAY THIS FEES I HAVE EMAIL PROOF OF CANCELATION , i am tired of up and down going to RC Pretoria, a little feedback would have been helped but hey no one cares as long as you paid them you meant nothing to them, i also send an email for refund no respond till today.
Thank You for bringing this to our attention. We would like to apologize for the frustration that this has caused and will assist you to resolve the situation.
Regards
Rosebank College
Thank You for bringing this to our attention. We would like to apologize for the frustration that this has caused and will assist you to resolve the situation.
Regards
Rosebank College
Just to confirm our telephonic conversation that your refund is being processed.
Thank You for your patience and understanding in this matter and our apologies for this delay.
Regards
Rosebank College
Just to confirm our telephonic conversation that your refund is being processed.
Thank You for your patience and understanding in this matter and our apologies for this delay.
Regards
Rosebank College
Thank you for the feedback.
Regards,
Rosebank College
Thank you for the feedback.
Regards,
Rosebank College
