MJ
Michaela J

1 reviews | Active since Mar 2023

14 Mar 2023, 21:34

Battling With Registration For Online Studies

I have app**** for online studies - I have paid my registration deposit via EFT as it could not be processed through the registration portal. It still shows submit payment on the registration portal. I'm staring to feel quite stressed.

I emailed several people, still have not recieved a response. It is frustrating as I don't know when my module schedule will be sent as I need to prepare accordingly. I can't go into campus as I am working hence I chose online studies.

0
Replies (7)
Rosebank College
Rosebank College's reply15 Mar 2023, 08:52
Official
Good Morning Michaela, 

Thank you for your email. 

Please note that i tried to call you on the cell number that you provided us with yet to no avail. 

We apologise for the inconvenience this may have caused. 

Our Online management team will be in contact to resolve this matter. 

Regards, 
Rosebank College 
MJ
Michaela J's update15 Mar 2023, 09:23
Reviewer Update
Hi Rosebank College,

You may try to call again - apologies that you could not get hold of me at the time.

Regards,
Michaela Julies.
Rosebank College
Rosebank College's reply15 Mar 2023, 09:49
Official
Hi Michaela, 

Thank you taking my call, as advised please forward me the email communications'  that you had with the Online staff on ***. 

Regards, 
Rosebank College
Rosebank College
Rosebank College's reply15 Mar 2023, 10:41
Official
Hi Michaela, 

Noted well. Well received. 

Regards, 
Rosebank College 
MJ
Michaela J's update15 Mar 2023, 14:57
Reviewer Update
I am pleased to say that Rosebank team assisted me within minutes and I've recieved professional, kind help from the online manager and the whole team was great.

Thank you Rosebank team for your wonderful service.
Rosebank College
Rosebank College's reply15 Mar 2023, 15:17
Official
Hi Michaela, 

Thank you for the feedback. 

Regards, 
Rosebank College. 
Rosebank College
Rosebank College's reply23 Mar 2023, 08:41
Official
 Good day, 

We would like to confirm that that campus has contacted you and the query has been resolved. 

Please do not hesitate to contact us on *** if you need any additional assistance. 

Regards 

Rosebank College