HM
Hazel M

1 reviews | Active since May 2026

28 May 2026, 10:01

Bad service ever

I am not happy with Rosebank as today I came to Rosebank 8 floor with they assistant online student as I submitted my Assignment late it supposed to be submitted on the 6 May 2026 then I submitted on the 8 May 2026 in that day I thought it my submission day ,My lecture she doesn’t have problem waiting for approval for hub to mark my Assignment, they told me I must have proof like maybe sick note why should I lay claim sick ,as I mention I submitted Administrative Law on the 6 even there was 254hours Assessment on the 8 for Non Financial Management ,it is unfair for us those we work because it frustrate after work we need to lock in at 8pm and time for submission is 23hoo impossible,I feel that that how I am going to right exam with 0%no curse mark as also Economics it is difficult ,so o decided to take refund to go to other institution second semester,I think dey take my problem just personal and unfair for me.From Hazel Molopa,I'd ***my no ***

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Replies (2)
Rosebank College
Rosebank College's reply28 May 2026, 10:55
Official
Dear Hazel, 

Thank you for your email and for taking the time to speak with me earlier. 

Please be assured that the RI Online Campus Management will contact you shortly to assist. 

I will work closely with the campus team to ensure your query is addressed promptly and effectively.

Thank you for bringing this matter to our attention. 

Kind regards,
Rosebank International
Rosebank College
Rosebank College's reply02 Jun 2026, 14:33
Official
Good day Hazel, 

We received confirmation that your matter has been addressed. 

We remain committed to delivering a high standard of service.

Your feedback is valuable to both us and it plays an important role in helping us maintain and enhance the quality of our service. 

Thank you once again for bringing the matter to our attention. 

Regards, 
Rosebank International