Bad service

Item: Rosebank College
Rating: 1
Author: priscilla Z

I'm a online returning student... I went to campus on Saturday 19 of July 2025 got help by two love ladies and log in a ticket. I have not gotten any help from Rosebank.And when I try to call there is no answer.

Helpful (0)

Replies (5)

priscilla Z's updateReviewer Update

22 Jul 2025, 08:15

A follow up. Its very hard to get help telephonic at Rosebank, i been calling for two days without help.

priscilla Z's update22 Jul 2025, 08:15

Reviewer Update

A follow up. Its very hard to get help telephonic at Rosebank, i been calling for two days without help.

Rosebank College's replyOfficial

22 Jul 2025, 08:24

Dear Priscilla

Thank you for reaching out to us.

We attempted to contact you earlier regarding your query but could not reach you. To assist you effectively, we kindly request the following additional information:

e.g., course enrolled, ST number, and campus name.

Once we have these details, I will work closely with the Online Campus Management to ensure your query is promptly escalated and resolved.

Please feel free to provide the requested information via email at ***

Thank you.

Regards,

IIE Rosebank College

Rosebank College's reply22 Jul 2025, 08:24

Official

Dear Priscilla

Thank you for reaching out to us.

We attempted to contact you earlier regarding your query but could not reach you. To assist you effectively, we kindly request the following additional information:

e.g., course enrolled, ST number, and campus name.

Once we have these details, I will work closely with the Online Campus Management to ensure your query is promptly escalated and resolved.

Please feel free to provide the requested information via email at ***

Thank you.

Regards,

IIE Rosebank College

priscilla Z's updateReviewer Update

29 Jul 2025, 18:30

It is so sad that we have to do a review first so that you can get back to us.I've been going to rosebank the whole week without any help.

priscilla Z's update29 Jul 2025, 18:30

Reviewer Update

It is so sad that we have to do a review first so that you can get back to us.I've been going to rosebank the whole week without any help.

priscilla Z's updateReviewer Update

29 Jul 2025, 18:39

Rosebank is quick to register people but to build a relationship and helping their students their are poor

Poor in communication

priscilla Z's update29 Jul 2025, 18:39

Reviewer Update

Rosebank is quick to register people but to build a relationship and helping their students their are poor

Poor in communication

Rosebank College's replyOfficial

30 Jul 2025, 14:49

Good day Priscilla,

Thank you for taking my call earlier on, we have managed to resolve your query.

Please feel free to contact us via our channels for further assistance

Regards
IIE Rosebank College

Rosebank College's reply30 Jul 2025, 14:49

Official